Privacy Policy
How Sterling IT Assurance (SIA) collects, uses, and protects information when you visit sterlingitassurance.com or get in touch with us.
Last updated: September 23, 2026
1. Who We Are
Sterling IT Assurance (“SIA,” “we,” “us,” or “our”) is an independent IT audit, assurance, and IT service management (ITSM) advisory firm headquartered at Plot No 42 IDC Marg Sector 16 Galaxy Colab, Gurugram, Haryana – 122001, India
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at sterlingitassurance.com (the “Site”), or otherwise interact with us — for example, by submitting an enquiry through our Contact page.
This Policy is governed by the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable in India.
2. Information We Collect
Information you give us directly. When you submit our Contact form, we collect the details you provide — your name, email address, phone number, the service you’re enquiring about, and any message or comments you include.
Information collected automatically. Like most websites, when you browse our Site we may automatically collect certain technical information through cookies and similar tools, including:
- Your IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring website
- Standard analytics data (for example, via Google Analytics or a similar service)
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help websites function and help us understand how visitors use our Site. We may use cookies for essential site functionality, to remember your preferences, and to gather aggregated, anonymised analytics on how the Site is used.
You can control or disable cookies through your browser settings at any time. Please note that some parts of the Site may not function as intended if cookies are disabled.
4. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate with you about our services
- Understand which of our services you're interested in, so we can route your enquiry correctly
- Improve our Site, our content, and the overall experience for visitors
- Maintain the security and proper functioning of our Site
- Comply with applicable legal and regulatory obligations
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information with trusted service providers who support our operations — for example, our website hosting provider, our email/form-handling service (WPForms), and analytics providers — solely to help us operate the Site and respond to your enquiries. These providers are only given the information necessary to perform their function.
We may also disclose information where required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of SIA, our clients, or others.
6. Data Retention
We retain personal information collected through our Contact form only for as long as reasonably necessary to respond to your enquiry and for legitimate business or legal record-keeping purposes, after which it is deleted or anonymised.
7. Data Security
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request that we correct inaccurate or incomplete information
- Request that we delete your personal information, where applicable
- Withdraw any consent you previously gave us, where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 11 below. We will respond to your request within a reasonable timeframe.
9. Children's Privacy
Our Site and services are directed at businesses and professionals, and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Site may contain links to third-party websites (for example, WhatsApp). We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.
11. Contact Us
If you have any questions about this Privacy Policy, or would like to exercise any of the rights described above, please reach out to us:
Email: contact@sterlingitassurance.com
Phone / WhatsApp: +91 92118 60279
Address: Plot No 42 IDC Marg Sector 16 Galaxy Colab, Gurugram, Haryana – 122001, India
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically.